News — Coping with Dementia during COVID-19


Are you living with or caring for someone with Dementia during COVID-19?

It’s sometimes hard to know what to say or do when spending social time with someone whose needs or situation have changed significantly.

Alzheimer’s Society have produced some conversation cards aimed to support you, as a relative, friend or carer, to build social connections and conversation with an older person who is living in care, living with dementia, or both.

They are suitable for use with any older person who is able to understand spoken questions and able to reply in ways that make sense to you and them, they are designed as a starting point to stimulate conversation, memories and enjoyment for both of you.  Click here to download.

In addition, the Gwent Wellbeing Team have shared this useful information regarding support and information:

Helping people with memory problems and those living with Dementia to understand, remember, and follow the UK Government’s COVID-19 guidelines can be challenging. The British Psychological Society have produced a helpful guide, which has been summarised by ABUHB. The summary guide is attached for you to pass on and you can download the full document here.

Accessing local Dementia support and information

Wales Dementia Helpline is available 24/7 for support, advice and signposting across Wales for anyone who has been diagnosed with dementia or their carers/supporters. Contact them on 0808 808 2235 or text help to 81066.

DementiaUK also have a telephone helpline staffed by nurses which offers practical and emotional support to families and is open seven days a week, 9am-9pm Monday to Friday, and 9am-5pm on weekend.

The Helpline can be contacted on 0800 888 6678 or by emailing

They also have a helpful FAQ, of the most common questions presented to their helpline, which you can find here

The National Activity Providers Association provide activities for people in care settings. They are currently providing free resources on their website with ideas for activities for older people in the home. Access them here.

AGE Cymru are providing a check in and chat telephone service for anyone who is over 70 and who lives alone in Wales. This is a free service, and people who fit this criteria can register to receive a regular call either through the medium of English or Welsh. Call AGE Cymru Advice on 08000 223 444.

Missing persons with Dementia

The Herbert Protocol, is a missing person’s protocol for people with Dementia that now operates right across Gwent. Care homes, families, friends or neighbours are encouraged to complete a form which allows the Police to know essential information about a person with Dementia and allows for quick action if they go missing. Read more, including access to the forms through Gwent Police here.

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