News — Dementia Friends at Cwmbran Centre

 

Here at the centre we are committed to providing the best customer experience to all who visit. We pride ourselves on our fantastic customer service team who are always on hand to help out with any queries you might have.

One member of our team, Sian, recently completed a Dementia Friends training course in an effort to improve the services we offer to customers and their families who are suffering with the disease.

The Dementia Friends course is run by Alzheimer’s UK, a charity dedicated to supporting those who are suffering with dementia. The programme aims to change perceptions and educate people about the disease, equipping individuals with the skills to understand the needs of sufferers.

Sian found the course both moving and informative. She said:

“The session was incredibly interesting and helpful, and I have come away feeling proud that I now have more knowledge of the disease and the best ways to approach those who are dealing with it.

I now wear my badge to work everyday so people are aware that I am on hand to help and reassure any customer suffering with dementia should they need me”

If you are interested in becoming a dementia friend contact Ian Thomas at: ian.thomas@alzheimers.org.uk

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