TCBC Customer Service
Store Contact Number: 01633 647235
Torfaen County Borough Council (TCBC) successfully introduced 24/7 telephony Self Service to handle both Revenues & Benefits and Environmental / Neighborhood enquiries.Since implementation, the services have helped TCBC to reduce operational costs, boost productivity and enhance levels of customer service. Inform Communications (IC) are now working with TCBC to launch a Welsh automated information service to further expand the council’s Self Service offering. Now located in the Library on Gwent Square.