TCBC Customer Service

Store Contact Number: 01633 647235

Torfaen County Borough Council (TCBC) successfully introduced 24/7 telephony Self Service to handle both Revenues & Benefits and Environmental / Neighborhood enquiries.Since implementation, the services have helped TCBC to reduce operational costs, boost productivity and enhance levels of customer service. Inform Communications (IC) are now working with TCBC to launch a Welsh automated information service to further expand the council’s Self Service offering. Now located in the Library on Gwent Square.

TCBC Customer Service Opening Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday CLOSED
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday CLOSED

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